We are back open pretty much as normal, we just have a few rules.
We are selling fish and plants again.
Our Opening house are as follow
Monday, Tuesday, and Wednesday 9.00am till 5.00pm
Thursdays closed all day
Friday 9.00am – 6.00pm
Saturday 9.00am – 5.00pm
Sunday 9.00am – 1.00pm
We will only allow 2 to 3 people from the same household in at one time. If you can come alone it would be better.
We will ask you at the door before coming in, what it is you are looking for.
Whether it be tropical fish, cold water, tanks and any equipment you are after we will tell you where to go.
We ask that you look around, following the safe distance from staff and other customers, when you are ready to be served, come to the counter and stand in the squares by the counter. And we will get you served.
You can not pick your fish sadly. As to pick fish, we would have to stand right next to you. So you will have to wait at the counter whilst we catch your fish.
If we get busy mainly over the weekend, we will have to probably issue time limits for people to look around the shop.
We do obviously want to talk to customers and help people with advice, but we do have to try and serve everyone. And make sure safe distance is still followed. So time limits, we think, is the best way not to keep people standing outside waiting. Again we do obviously want to stand and chat. But at busy times it may not be possible to talk for long times.
We can still serve customers at the door and deal with car park sales, like we have been doing for the last few weeks, if you didn’t want to come in the shop.
And the new major rule that starts on the 24th July, is face masks, or a face cover must be warn in the shop. You won’t be allowed in with out a face mask or face covering on.
Unless you are exempt from wearing the face coverings, which you will be asked at the door if you are exempt or not.
Please check out the government guid lines to see if you are exempt
If you don’t want to follow these rules then sadly you won’t be allowed into the shop.
We do understand that this is a pain at the moment. But we do want to keep our staff and customers safe, so please do respect these rules we have set.
And we can hopefully work together to keep going and keep safe.
We will keep you updated of any changes.
Thank you for your patience at this time.